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    Complimentary shipping on orders over $100

    CONTACT US

    There are several ways you can reach us if you need to get in touch:

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    Live Chat - COMING SOON!

    Live chat will be available soon!

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    SEND US A MESSAGE

    Email us at customer.service@manukahealth.com and a specialist will respond to assist.

    FREQUENTLY ASKED QUESTIONS

    Do you ship internationally?

    Yes, to most countries. All international orders are sent from New Zealand via international carrier. Please note we cannot send orders to these locations:

    Afghanistan

    Kenya

    Saudi Arabia

    Bahrain

    Kuwait

    South Africa

    China

    Kyrgystan

    Tajikistan

    Cyprus

    Lebanon

    Turkmenistan

    Dominican Republic

    Myanmar

    Ukraine

    Estonia

    Nigeria

    United Arab Emirates

    Ethiopia

    Oman

    Uzbekistan

    Egypt

    Pakistan

    Vietnam

    Ghana

    Papua New Guinea

    Western Australia

    Haiti

    Poland

    Iraq

    Qatar

    Japan

    Romania

    Jordan

    Russia

    Kazakhstan

    I ordered the wrong item, can I return it?

    Yes, we accept returns within the first 30 days. See return policy.

    How do I choose the right mānuka honey / MGO for me?

    To help us measure the magic of mānuka, Mānuka Health pioneered the MGO testing method. This provides a scientifically proven measure of each jar of mānuka honey's power and potency, so you can confidently choose the right mānuka honey for your needs. 

    The MGO system is effective, yet simple; the higher the MGO, the more potent the honey.

    As a general guide, we recommend:

    • To support daily wellbeing – choose Daily MGO 400+

    • For extra goodness to elevate inner and outer radiance – choose Extra MGO 600+

    • For targeted and acute care needs – choose Ultra MGO 800+

    How does auto-replenish work?

    Just select your desired product, then choose your order frequency, and hit ‘auto-replenish’. You can easily pause, cancel, or edit your order any time through your account dashboard at manukahealth.com

    How do I earn Pollen Points?

    The Hive’s loyalty points are known as Pollen Points, and you’ll earn them on each and every purchase you make -- including any auto-replenish orders. You’ll also have the opportunity to earn extra bonus points on special offer days and by completing missions.

    CONNECT WITH US

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    NEW ZEALAND OFFICE

    Manuka Health New Zealand

    123 Carlton Gore Road

    Newmarket

    Auckland 1023

    New Zealand